Troubleshooting Common Bulk Import Issues

Written by Grant, Creator of Postpone
Updated 8 months ago

Bulk Import is a powerful feature to schedule dozens or hundreds of posts at once, however it is important to follow the Bulk Import documentation precisely to ensure imports succeed.

If your import is failing then there are several things to check:

  1. Do not add, change, or remove any columns. Bulk Import expects your CSV file to have the exact same number of columns in the same order as the CSV file template, otherwise imports will likely fail. To fix this, download a fresh copy of the CSV file template and fill that out without adding, changing, or removing any columns.
  2. Ensure dates in the post_at column are in the correct format. The date format is YYYY-MM-DD HH:MM. For example to schedule a post at 2:00 pm on September 22, 2023, then use the value 2023-09-22 14:00.
    1. Use 24-hour time, and always include two digits for the hour. For instance, 08:15 will schedule a post for 8:15 am. 15:30 will schedule a post for 3:30 pm.
    2. Use two digits for the month and day, and put the month first. For instance, 2023-10-05 will schedule a post for October 5, 2023.
  3. Use a Reddit account that is connected to your Postpone account. The user column should include a Reddit account that is valid and connected to the Postpone account you are logged in under.
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