Bulk Import is a powerful feature to schedule dozens or hundreds of posts at once, but it requires precise adherence to the documentation for success.
1. Do Not Modify CSV Columns
Do not add, change, or remove any columns from the CSV template file. Modifying the template structure causes import failures. Always start with a fresh template downloaded from the Bulk Import page.
2. Use the Correct Date Format
Dates in the post_at column must follow this exact pattern:
YYYY-MM-DD HH:MM
Example: To schedule for 2:00 PM on September 22, 2023, enter 2023-09-22 14:00.
Formatting details:
- Use 24-hour time notation with two-digit hours (e.g.,
08:15for 8:15 AM). - Use two-digit months and days (e.g.,
2023-10-05for October 5, 2023).
3. Verify Your Account Connections
The account column in your CSV (such as user or account, depending on the platform) should include a social account that is valid and connected to the Postpone account you are logged in under.
If an account in your CSV is not connected to your Postpone account, the import will fail. Double-check your connected accounts at Settings > Social Accounts.