---
title: "Inviting Clients to the Portal"
description: "Invite clients to a dedicated login so they can review scheduled posts, upload media, and manage their own accounts."
canonical_url: "https://help.postpone.app/teams-and-clients/agencies/inviting-clients-to-portal"
---
# Inviting Clients to the Portal

> Invite clients to a dedicated login so they can review scheduled posts, upload media, and manage their own accounts.

Invite a client user to the [Client Portal](https://help.postpone.app/teams-and-clients/agencies/client-portal) so they can log in to Postpone and review content scoped to a specific client. This is separate from [Client Connect Links](https://help.postpone.app/teams-and-clients/agencies/client-connect-links), which are for connecting social accounts without creating a login.

<note>

Inviting client users requires a plan with client management and multi-user support, and a confirmed email on your Postpone account. You must also [create the client](https://help.postpone.app/teams-and-clients/agencies/managing-clients) first and assign the social accounts they should see.

</note>

## Sending an Invitation

1. Navigate to [Settings > Clients](https://www.postpone.app/settings/clients).
2. Find the client row and click **Invite**.
3. Enter the client user's **Full Name** and **Email Address**.
4. Click **Send Invitation**.

The client receives an email with a link to join your account. Invitations expire after **7 days**.

## What Happens Next

1. The client clicks the invitation link in their email.
2. They set a password for their new Postpone account.
3. They sign in at [postpone.app/login](https://www.postpone.app/login).
4. They are automatically routed to the [Client Portal](https://help.postpone.app/teams-and-clients/agencies/client-portal) — they cannot access your agency workspace.

## What Each Client Can Access

A client user can only see data for the social accounts assigned to the client(s) they manage. They cannot:

- See your other clients or their accounts.
- Access agency-wide settings, analytics, or billing.
- Edit or reschedule posts from the Calendar.

See the [Client Portal](https://help.postpone.app/teams-and-clients/agencies/client-portal) overview for details on each portal page.

## Managing Invitations and Users

From [Settings > Clients](https://www.postpone.app/settings/clients), click the pencil icon in the **Users** column on any client row to expand its list of client users. From there you can:

- **Resend** a pending or expired invitation if the client didn't receive it or the link has expired.
- **Revoke** a pending invitation to cancel it before the client accepts.
- **Remove** an active client user to revoke their access to the portal.

Each client user has a status:

- **Invited** — Invitation sent but not yet accepted.
- **Active** — Client has accepted and can log in.
- **Expired** — Invitation was not accepted within 7 days. Resend to issue a new one.
- **Deactivated** — User has been removed or their client was deleted.

<warning>

Removing a client from [Settings > Clients](https://www.postpone.app/settings/clients) does not disconnect their social accounts, but it does deactivate any client users assigned to that client — they will be unable to log into the Client Portal unless re-invited under another client.

</warning>


## Sitemap

See the full [sitemap](https://help.postpone.app/sitemap.md) for all pages.