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Accounts","/account-and-billing/account/disconnected-accounts","7.account-and-billing/2.account/08.disconnected-accounts",{"title":731,"path":732,"stem":733},"Interface Settings","/account-and-billing/account/interface-settings","7.account-and-billing/2.account/09.interface-settings",{"title":735,"path":736,"stem":737},"Devices","/account-and-billing/account/devices","7.account-and-billing/2.account/10.devices",{"title":739,"path":740,"stem":741},"Account Deletion","/account-and-billing/account/account-deletion","7.account-and-billing/2.account/11.account-deletion",{"id":743,"title":629,"body":744,"description":945,"extension":946,"links":947,"meta":948,"navigation":952,"path":630,"seo":953,"stem":631,"__hash__":956},"docs/6.teams-and-clients/02.agencies/6.inviting-clients-to-portal.md",{"type":745,"value":746,"toc":937},"minimark",[747,758,766,771,808,814,818,840,844,847,859,865,869,880,900,903,929],[748,749,750,751,754,755,757],"p",{},"Invite a client user to the ",[752,753,625],"a",{"href":626}," so they can log in to Postpone and review content scoped to a specific client. This is separate from ",[752,756,613],{"href":614},", which are for connecting social accounts without creating a login.",[759,760,761,762,765],"note",{},"Inviting client users requires a plan with client management and multi-user support, and a confirmed email on your Postpone account. You must also ",[752,763,764],{"href":610},"create the client"," first and assign the social accounts they should see.",[767,768,770],"h2",{"id":769},"sending-an-invitation","Sending an Invitation",[772,773,774,785,792,802],"ol",{},[775,776,777,778,784],"li",{},"Navigate to ",[752,779,783],{"href":780,"rel":781},"https://www.postpone.app/settings/clients",[782],"nofollow","Settings > Clients",".",[775,786,787,788,784],{},"Find the client row and click ",[789,790,791],"strong",{},"Invite",[775,793,794,795,798,799,784],{},"Enter the client user's ",[789,796,797],{},"Full Name"," and ",[789,800,801],{},"Email Address",[775,803,804,805,784],{},"Click ",[789,806,807],{},"Send Invitation",[748,809,810,811,784],{},"The client receives an email with a link to join your account. Invitations expire after ",[789,812,813],{},"7 days",[767,815,817],{"id":816},"what-happens-next","What Happens Next",[772,819,820,823,826,834],{},[775,821,822],{},"The client clicks the invitation link in their email.",[775,824,825],{},"They set a password for their new Postpone account.",[775,827,828,829,784],{},"They sign in at ",[752,830,833],{"href":831,"rel":832},"https://www.postpone.app/login",[782],"postpone.app/login",[775,835,836,837,839],{},"They are automatically routed to the ",[752,838,625],{"href":626}," — they cannot access your agency workspace.",[767,841,843],{"id":842},"what-each-client-can-access","What Each Client Can Access",[748,845,846],{},"A client user can only see data for the social accounts assigned to the client(s) they manage. They cannot:",[848,849,850,853,856],"ul",{},[775,851,852],{},"See your other clients or their accounts.",[775,854,855],{},"Access agency-wide settings, analytics, or billing.",[775,857,858],{},"Edit or reschedule posts from the Calendar.",[748,860,861,862,864],{},"See the ",[752,863,625],{"href":626}," overview for details on each portal page.",[767,866,868],{"id":867},"managing-invitations-and-users","Managing Invitations and Users",[748,870,871,872,875,876,879],{},"From ",[752,873,783],{"href":780,"rel":874},[782],", click the pencil icon in the ",[789,877,878],{},"Users"," column on any client row to expand its list of client users. From there you can:",[848,881,882,888,894],{},[775,883,884,887],{},[789,885,886],{},"Resend"," a pending or expired invitation if the client didn't receive it or the link has expired.",[775,889,890,893],{},[789,891,892],{},"Revoke"," a pending invitation to cancel it before the client accepts.",[775,895,896,899],{},[789,897,898],{},"Remove"," an active client user to revoke their access to the portal.",[748,901,902],{},"Each client user has a status:",[848,904,905,911,917,923],{},[775,906,907,910],{},[789,908,909],{},"Invited"," — Invitation sent but not yet accepted.",[775,912,913,916],{},[789,914,915],{},"Active"," — Client has accepted and can log in.",[775,918,919,922],{},[789,920,921],{},"Expired"," — Invitation was not accepted within 7 days. Resend to issue a new one.",[775,924,925,928],{},[789,926,927],{},"Deactivated"," — User has been removed or their client was deleted.",[930,931,932,933,936],"warning",{},"Removing a client from ",[752,934,783],{"href":780,"rel":935},[782]," does not disconnect their social accounts, but it does deactivate any client users assigned to that client — they will be unable to log into the Client Portal unless re-invited under another client.",{"title":938,"searchDepth":939,"depth":939,"links":940},"",2,[941,942,943,944],{"id":769,"depth":939,"text":770},{"id":816,"depth":939,"text":817},{"id":842,"depth":939,"text":843},{"id":867,"depth":939,"text":868},"Invite clients to a dedicated login so they can review scheduled posts, upload media, and manage their own accounts.","md",null,{"cta":949},{"headline":950,"description":951},"Onboard Clients in Minutes","Send an invitation, let clients set their own password, and give them visibility into their content — without exposing your agency workspace.",{"title":629},{"title":954,"description":955},"Inviting Clients to the Postpone Client Portal","Learn how agencies invite client users to the Client Portal, manage pending invitations, and control what each client can access.","phcAJefh2xSv5QoxV40nCLbGghY2cgkEpfD3nmGvxa4",[958,960],{"title":625,"path":626,"stem":627,"description":959,"children":-1},"A dedicated interface where invited clients can review scheduled content, upload media, and manage their own accounts.",{"title":639,"path":640,"stem":641,"description":961,"children":-1},"Create and share reusable hashtag groups across your team.",1776971272707]